At TH Plastics, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or place an order with us.
1. Information We Collect
When you place an order with TH Plastics, we collect the personal information required to process and fulfil your purchase. This may include:
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Name and contact details
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Delivery address
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Payment-related information (processed securely through Sage Pay)
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Email address
We collect this information in order to:
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Process and complete your orders
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Contact you if there are any issues with your order, delivery, or payment
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Provide customer support
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Send occasional promotional emails, if applicable
Once your order is complete, your details may be shared with our Sage Pay payment system for secure transaction processing.
2. Marketing Communications
When you place an order with us, your email address is automatically added to our mailing list. We may use your email to send you updates, promotions, and special offers.
You can opt out of marketing emails at any time by emailing us with “Unsubscribe” as the subject line. Once processed, you will no longer receive promotional messages from TH Plastics.
3. Your Data Protection Rights
Under the Data Protection Act 1998, you have the right to request access to the personal data we hold about you.
To request a copy of your information, please contact us via email and quote “Privacy Policy Enquiry.”
4. Cookies and Website Usage
Our website uses cookies to enhance your browsing experience and collect statistical information about how visitors use our site.
We may collect:
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IP address
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Browser type
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Operating system
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General browsing behaviour (non-personally identifiable)
Cookies help us:
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Estimate our audience size and usage patterns
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Store your preferences
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Personalise your website experience
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Speed up searches
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Recognise returning visitors
Cookie Control
You may refuse cookies by adjusting your browser settings. However, disabling cookies may limit your ability to access certain features of our website. Unless you change your browser settings, our system will issue cookies when you visit our site.
5. Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact us using one of the methods below:
Phone: 01457 855 514
Email: info@thplastics.co.uk
Postal Address:
TH Plastics
Unit 1
Surrey Street
Glossop, Derbyshire
SK13 7AJ
