What Can You Expect From TH Plastics?

Here at TH Plastics, we are firm believers that the customer is king, and when our customers are happy, we are happy. We understand that our customers have a need for cost effective, reliable maintenance, so whether it’s for a planned service, or an unplanned breakdown – we offer a competitive maintenance service contract for all your equipment.

As a supplier, we aim to offer a seamless, reliable service and offer as much support as possible to our customers so that each transaction is a pleasant one.

This is why we offer a cost effective maintenance contract with a 24/7 support service. This means that no matter what, our customers are guaranteed a fast response time to help minimise downtime, helping to keep your business running. We know that even a couple of hours of shutdown can have a massive impact on your business, so our service visits can be arranged to fit in with your production demands – no matter what time of day (or night) it is – which not only helps to minimise any loss, but gives you peace of mind that things are being taken care of quickly, efficiently and cost effectively!

Our maintenance contracts also offer our customers great benefits, such as preferential rates and a guaranteed response time, which is vital if your machine has suffered from an unexpected glitch. We know that you want to be up and running again as quickly as possible and will do all we can to assist with this.

Our regular scheduled maintenance visits will keep your systems running at their optimum level, which will maximise efficiency while minimising any downtime.

At TH Plastics, we offer nationwide coverage to all our customers, and are happy to quote for new service contracts or to take over existing ones.

In addition to this, to make our services as seamless as they can be, our operators carry a range of spare parts for the various manufacturers, meaning you’re rarely without any vital machines, and if you are, we hold further stock at our offices in Derbyshire for next day delivery, which our team of 8 engineers will courier over asap.

If you would like to talk to us to discuss our maintenance contracts in further details, please give us a call on 01457 855514, or email us at info@thplastics.co.uk